They paid for the media and for shipping. So if they have issues with that, they need to complain at the company/person who is responsible for this.

Regards,
Aleksey Bragin

On 19.11.2014 17:57, David Quintana (gigaherz) wrote:

The short answer to that is: Are we prepared to answer the demands of people who paid money to get ReactOS, and then discover not everything works? They paid money so they WILL feel entitled to have customer support for it.

On 19 November 2014 13:50, Hermès BÉLUSCA - MAÏTO <hermes.belusca@sfr.fr> wrote:

Hi all !

In the forums some spokesperson of an Indian company offering services related to FOSS wants to add us to their online shop, see http://www.reactos.org/forum/viewtopic.php?f=13&t=13780 for more information. What do you think about this? How should we react? Should we make clearer our line of conduct about such kind of things?