Selling ReactOS CDs

[Hermès BÉLUSCA - MAÏTO]

Hi all !

 

In the forums some spokesperson of an Indian company offering services
related to FOSS wants to add us to their online shop, see
http://www.reactos.org/forum/viewtopic.php?f=13
<http://www.reactos.org/forum/viewtopic.php?f=13&t=13780> &t=13780 for more
information. What do you think about this? How should we react? Should we
make clearer our line of conduct about such kind of things?

 

Cheers,

Hermès.

[David Quintana (gigaherz)]

The short answer to that is: Are we prepared to answer the demands of
people who paid money to get ReactOS, and then discover not everything
works? They paid money so they WILL feel entitled to have customer support
for it.

On 19 November 2014 13:50, Hermès BÉLUSCA - MAÏTO <hermes.belusca(a)sfr.fr>
wrote:

>   Hi all !
>
>
>
>  In the forums some spokesperson of an Indian company offering services
>  related to FOSS wants to add us to their online shop, see
>  http://www.reactos.org/forum/viewtopic.php?f=13&t=13780 for more
>  information. What do you think about this? How should we react? Should we
>  make clearer our line of conduct about such kind of things?
>
>
>
>  Cheers,
>
>  Hermès.
>
>  _______________________________________________
>  Ros-dev mailing list
>  Ros-dev(a)reactos.org
>  http://www.reactos.org/mailman/listinfo/ros-dev
>

[Aleksey Bragin]

They paid for the media and for shipping. So if they have issues with 
that, they need to complain at the company/person who is responsible for 
this.

Regards,
Aleksey Bragin

On 19.11.2014 17:57, David Quintana (gigaherz) wrote:
>   The short answer to that is: Are we prepared to answer
> the demands of 
>  people who paid money to get ReactOS, and then discover not everything 
>  works? They paid money so they WILL feel entitled to have customer 
>  support for it.
>
>  On 19 November 2014 13:50, Hermès BÉLUSCA - MAÏTO 
>  &lt;hermes.belusca(a)sfr.fr <mailto:[e-mail]>> wrote:
>
>      Hi all !
>
>      In the forums some spokesperson of an Indian company offering
>      services related to FOSS wants to add us to their online shop, see
>      http://www.reactos.org/forum/viewtopic.php?f=13&t=13780 for more
>      information. What do you think about this? How should we react?
>      Should we make clearer our line of conduct about such kind of things?
>
>

[Colin Finck]

Hermès BÉLUSCA - MAÏTO wrote:
>   In the forums some spokesperson of an Indian company
> offering services
>  related to FOSS wants to add us to their online shop, see
>  http://www.reactos.org/forum/viewtopic.php?f=13&t=13780 for more
>  information. What do you think about this? How should we react? Should
>  we make clearer our line of conduct about such kind of things? 
My position:

* Everyone can go and sell ReactOS CDs as he likes as long as he
complies by our used licenses.

* We won't go into relationships of any kind with such companies. We
don't have time nor interest at this stage of development.

Any objections? Otherwise, let's use that if people keep asking.


- Colin

[Mario J. Rugiero]

I believe people will expect support regardless of the selles being 
related to ReactOS in any way, so I would rather discourage that. It 
will eventually end with people bothering the devs for support someone 
else (implicitly) promised.

[Hermès BÉLUSCA - MAÏTO]

At some point (when things are clearer) we would need to write something
regarded that in our wiki or somewhere else in the website.

-----Message d'origine-----
De : Ros-dev [mailto:[e-mail]] De la part de Colin Finck
Envoyé : mercredi 19 novembre 2014 16:07
À : ros-dev(a)reactos.org
Objet : Re: [ros-dev] Selling ReactOS CDs

Hermès BÉLUSCA - MAÏTO wrote:
>   In the forums some spokesperson of an Indian company
> offering services 
>  related to FOSS wants to add us to their online shop, see
>  http://www.reactos.org/forum/viewtopic.php?f=13&t=13780 for more 
>  information. What do you think about this? How should we react? Should 
>  we make clearer our line of conduct about such kind of things? 
My position:

* Everyone can go and sell ReactOS CDs as he likes as long as he complies by
our used licenses.

* We won't go into relationships of any kind with such companies. We don't
have time nor interest at this stage of development.

Any objections? Otherwise, let's use that if people keep asking.


- Colin